FAQ
Are the paintings originals?
Yes — every painting in the Art Gallery is a one-of-a-kind original by Chinmayi Nath, hand-painted with museum-grade materials and signed.
Do you ship internationally?
Yes. Standard UK shipping is free for orders over £75. International orders are calculated at checkout, or contact us for a custom quote on larger artworks.
Can I commission a custom painting?
Absolutely. Use the 'Custom Designs Made to Order' section on the home page or the Contact form. Share your vision, dimensions and colour palette and the artist will reply with a proposal and timeline.
How long does a commission take?
Typically 2–6 weeks, depending on size and complexity. We agree the timeline together before any work begins.
What does NFS mean on some paintings?
NFS stands for 'Not For Sale'. These pieces are part of the artist's personal collection or have been promised to private collectors and are shown for reference only.
Can I see a painting in person before buying?
Studio visits in Essex can be arranged by appointment. Get in touch via the Contact page to organise a visit.
Do you offer prints of sold paintings?
Limited-edition prints are sometimes available for popular originals. Check the Prints section in the Art Gallery, or contact us to enquire about a specific piece.
How do I care for my painting?
See our full Care Instructions page for paintings, prints, jewellery, clothing and home décor.
What is your returns policy?
Original paintings and commissions are non-returnable. Other items can be returned within 14 days. See Shipping & Returns for full details.